This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot log into Barnes & Noble website from Firefox

  • 3 replies
  • 1 has this problem
  • 27 views
  • Last reply by FredMcD

more options

I cannot log into Barnes & Noble from Firefox. I can see the login using Chrome, but not FF. I have cleared the cookies for BN, but still no long. My browser and workstation are up-to-date.

I cannot log into Barnes & Noble from Firefox. I can see the login using Chrome, but not FF. I have cleared the cookies for BN, but still no long. My browser and workstation are up-to-date.

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

You had it! I turned off DuckDuckGo and it worked. (It was not previously blocked). Thank you!

more options

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.