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firefox account can't login

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

pacteraITDC
pacteraITDC
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My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

All Replies (2)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Hey,

Unfortunately, there's no alternative solution if you lose access to your email. Which means, you can't also connect your old account if you create a new Firefox Accounts.

Sorry about this.

Modified by Kiki

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that you can add a secondary email address for future prevention.