This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to connect to my old SUMO account to link it to my Firefox account?

Nicolas Viviani
Nicolas Viviani
more options

Hello,

I just want to link my old SUMO account with my Firefox account. The help page says this :

``` What if my Firefox Account email address is different from my SUMO Account email address?

If you already have a SUMO account (Mozilla Support), we'll link it to your Firefox account for you. First, log into your SUMO account. From there, you can follow our instructions to verify and link your Firefox account to your existing Mozilla Support account. ```

But how do I connect to my old SUMO account ? I can't find a login form.

Hello, I just want to link my old SUMO account with my Firefox account. The help page says this : ``` What if my Firefox Account email address is different from my SUMO Account email address? If you already have a SUMO account (Mozilla Support), we'll link it to your Firefox account for you. First, log into your SUMO account. From there, you can follow our instructions to verify and link your Firefox account to your existing Mozilla Support account. ``` But how do I connect to my old SUMO account ? I can't find a login form.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you post using a new account ?

You login via the Sign In button at the top of the page if you aren't logged in.

See also:

Nicolas Viviani
Nicolas Viviani Question owner
more options

I already had my Firefox account but never logged in on the Mozilla support website with it. However I had an old SUMO account from years ago.

I posted a question yesterday by logging in with my Firefox account.