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Not receiving family emails in one of the accounts set up in Thunderbird

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  • 1 has this problem
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  • Last reply by sfhowes

patrickdowney12
patrickdowney12
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Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5).

Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter.

Any ideas? Prior to yesterday everything was working fine.

Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5). Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter. Any ideas? Prior to yesterday everything was working fine.

Chosen solution

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414

Read this answer in context 👍 0

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414