Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

two-step authentication

  • 2 replies
  • 1 has this problem
  • 28 views
  • Last reply by kotsios_apo

kotsios_apo
kotsios_apo
more options

HELLO.I ENABLE THE two-step authentication SETTING, I DOWNLOAD THE ANDOTP APP I SCAN IT TO GET THE CODE AND SAID THAT CODE IS INVALID

HELLO.I ENABLE THE two-step authentication SETTING, I DOWNLOAD THE ANDOTP APP I SCAN IT TO GET THE CODE AND SAID THAT CODE IS INVALID

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the code generated by the authenticator app is invalid then this is usually caused by the time being off (TOTP code is only valid for 30 sec).

What app are you using ?

kotsios_apo
kotsios_apo Question owner
more options

Its in time. I use the andOTP application