Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing to PDF

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by DJ Dirk

more options

My wife works on her Firefox browser. She can't print (nor preview) to PDF. Yet she can do this on a Safari or Chrome browser. I share the same computer, but using a different account. I have no problem printing/previewing to PDF on my Firefox browser, when using my account. This problem is not recent.

We use a Mac mini (2018), macOs BigSur 11.5.2, Firefox 78.13.0esr (64-bit)

Thank you for helping with this problem.

Derrick Melbourne, Australia

My wife works on her Firefox browser. She can't print (nor preview) to PDF. Yet she can do this on a Safari or Chrome browser. I share the same computer, but using a different account. I have no problem printing/previewing to PDF on my Firefox browser, when using my account. This problem is not recent. We use a Mac mini (2018), macOs BigSur 11.5.2, Firefox 78.13.0esr (64-bit) Thank you for helping with this problem. Derrick Melbourne, Australia

All Replies (4)

more options

Is there a reason for the old version of Firefox?

Modified by jonzn4SUSE

more options

I thought I have the latest version of Firefox. In any case, printing to PDF works when used with Firefox in my account (but not in my wife's account on the same computer).

more options

Chosen Solution

more options

When I checked 'About Firefox', it showed that version 78.13.0esr is "up to date". I mistook this to mean the "latest version". Installing the latest version 91.0.2 then fixed the problem (but still doesn't explain why I had the problem in the first place; no matter, that's irrelevant now). Thank you.