This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird has suddenly stopped asking if it should display about remote content

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by firefox845

more options

I was reading through e-mails and came to a trusted source and was asked with the yellow bar if I wanted to allow remote content. I agreed to all sources for that page, all of which were shown as from the trusted domain.

Now all e-mails, including that one are shown without images, and there is no yellow bar offering 'allow' options. What has happened?

I have quit and restarted Thunderbird (78.13.0), and rebooted the Windows 10 PC, with no change.

D

I was reading through e-mails and came to a trusted source and was asked with the yellow bar if I wanted to allow remote content. I agreed to all sources for that page, all of which were shown as from the trusted domain. Now all e-mails, including that one are shown without images, and there is no yellow bar offering 'allow' options. What has happened? I have quit and restarted Thunderbird (78.13.0), and rebooted the Windows 10 PC, with no change. D

All Replies (1)

more options

Answering myself, for others interest perhaps, I have discovered that if I set the View options to Simple HTML instead of Original HTML, and THEN back again to Original HTML, the correct behavior has returned.

I suspect that that option had got changed somehow to 'simple', but was not reflected in the View menu setting. Perhaps un-setting the option and back again rewrote the correct setting back to the options storage area?

Modified by firefox845