This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Account is not being set up!

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by AgnesRM

Stanley J
Stanley J
more options

Pressing 'Done' on the Account setup page popup a window displaying 'Incoming server already exists'.

Pressing 'Done' on the Account setup page popup a window displaying 'Incoming server already exists'.

All Replies (1)

AgnesRM
AgnesRM
more options

Please provide more information on what you were wanting to do. Is this a brand new first time install? Did you have Tbird set up and working already and you are changing settings? It sounds as if you have the account already set up and are doing it twice, or have two accounts using the same server account name.