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Firefox stopped working on two different macOS systems

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by PJCMcAuley

PJCMcAuley
PJCMcAuley
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I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem? edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Modified by James

Chosen solution

Replying to my question above -- Firefox started working again after I switched off and switched back on firewall.

Read this answer in context 👍 0

All Replies (3)

PJCMcAuley
PJCMcAuley Question owner
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Chosen Solution

Replying to my question above -- Firefox started working again after I switched off and switched back on firewall.

Modified by PJCMcAuley

FredMcD
FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.

PJCMcAuley
PJCMcAuley Question owner
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Thanks, Fred. Can't see a 'solved' bitton, only three dots, which don't yield anything useful. So added a solved tag. Apologies for being button blind.