This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Schwab.com

ripncpa
ripncpa
more options

I can log-in to Schwab.com but can not navigate in it. I get the following screen:

Object reference not set to an instance of an object.

This is followed by a page full of schwab addresses?

I have deleted the schwab.com cookie before logging back in, only to get the same message/screen.

Schwab.com was fine yesterday.

Call me at [phone# removed from public]

I can log-in to Schwab.com but can not navigate in it. I get the following screen: Object reference not set to an instance of an object. This is followed by a page full of schwab addresses? I have deleted the schwab.com cookie before logging back in, only to get the same message/screen. Schwab.com was fine yesterday. Call me at [phone# removed from public]

Modified by James

All Replies (1)

yunheisapunk
yunheisapunk
more options

I've had this issue before with the same site. Clearing cache and cookies didn't work for me either. I had to uninstall firefox, clean out any lingering folders/files and reinstall. It solved my schwab issue but didnt solve others. I think sometimes an update gets pushed and it creates an unfixable bug. This issue was only with the schwab.com website too