Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download / open file problem

  • 3 replies
  • 7 have this problem
  • 27 views
  • Last reply by AliceWyman

more options

Hi,

after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that selected program. Why, and how can i disable the download when i want to open with program.

Before this update, worked fine, when i selected "open" option for a file, that opened the specific program and don't downloaded the file.

Hi, after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that selected program. Why, and how can i disable the download when i want to open with program. Before this update, worked fine, when i selected "open" option for a file, that opened the specific program and don't downloaded the file.

All Replies (3)

more options

Firefox 98 download behavior has changed. When you choose to open a file with an application, it saves the file to your Downloads folder. In previous versions, when you opened the file in an application, the file was still saved to the Windows Temp folder, even though you didn't realize it.

For more information, see How file downloads are handled in Firefox

more options

I am very unhappy with this change. I open files continuously during the day that I only need to view. Or, need to open and revise before saving in my preferred location. Now I have a full Downloads folder. I also have files that, for security reasons, are only to be viewed and printed. Never saved.

 When I have an option to open or save, open is open, not open AND save.

And, it took me forever to discover this thread with the change. I usually look at update notes but don't remember seeing this.

more options

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

See Mozilla Support rules and guidelines on posting support requests. If you have a problem with Firefox that isn't covered in the How file downloads are handled in Firefox article, please ask a new question. You can use this link: https://support.mozilla.org/en-US/questions/new/desktop/form