We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

macOS Mojave M1 contacts cannot access macOS contacts

  • 2 replies
  • 1 has this problem
  • 20 views
  • Last reply by dgomez91

dgomez91
dgomez91
more options

Thunderbird does not show my macOS contacts. I am using version 91.7.0 on a MacBook Pro (16-inch, 2021) in M1 Pro processor. In Thunderbird contacts, the option for "Use Mac OS X Address Book" is selected. In macOS Security & Privacy > Privacy > Contacts, thunderbird does not show up (and there is no add button in this category). I imagine Thunderbird never prompted the system for the correct permission.

Thunderbird does not show my macOS contacts. I am using version 91.7.0 on a MacBook Pro (16-inch, 2021) in M1 Pro processor. In Thunderbird contacts, the option for "Use Mac OS X Address Book" is selected. In macOS Security & Privacy > Privacy > Contacts, thunderbird does not show up (and there is no add button in this category). I imagine Thunderbird never prompted the system for the correct permission.

Chosen solution

There is a long discussion here: https://bugzilla.mozilla.org/show_bug.cgi?id=1720257 including a workaround that involves temporarily installing an older version of TB, then updating to the current release.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

There is a long discussion here: https://bugzilla.mozilla.org/show_bug.cgi?id=1720257 including a workaround that involves temporarily installing an older version of TB, then updating to the current release.

dgomez91
dgomez91 Question owner
more options

This worked perfectly. I closed current version of Thunderbird. I run version 78.8.1 from https://ftp.mozilla.org/pub/thunderbird/releases/78.8.1/mac/en-GB/

I just copied to Desktop instead of overwriting the one in Applications. It immediately prompted to open contacts. Then reopened current version and it worked flawlessly.

It seems someone just needs to add the prompt to the current version of Thunderbird.

This is a workaround. The bug still needs to be fixed.