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I cannot send Emails:

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by YongHan

Jdeboer8
Jdeboer8
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Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

All Replies (1)

YongHan
YongHan
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Hello Jdeboer8, I found an article/thread created by TPG themselves about this very issue and how to solve it. Link to thread: https://community.tpg.com.au/t5/Broadband-Internet/Cannot-Send-Email-Rejected-by-the-Server-Banned-from-using-SMTP/m-p/36643 Hopefully by following the instructions, your issue can be solved!