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Verification email sent to an old disabled account…

nicolaking136
nicolaking136
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Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

All Replies (3)

Tomatoshadow2
Tomatoshadow2
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Your're trying to sign into your Firefox account correct?

Magic74
Magic74
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Yes can you help

Tomatoshadow2
Tomatoshadow2
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@Magic74, If you can't access the email, you won't be able to get the verification code. You'll have to make a new Firefox account with an email you have access to.