This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Home screen shortcuts missing

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

After the latest android firmware update.... ALL of my firefox shortcuts that I added to my Home screen are GONE!! Hundreds of folders of bookmarked shortcuts.

I've searched tons of forums and many have the same problem, but no solutions.

Can these be recovered????

After the latest android firmware update.... ALL of my firefox shortcuts that I added to my Home screen are GONE!! Hundreds of folders of bookmarked shortcuts. I've searched tons of forums and many have the same problem, but no solutions. Can these be recovered????

All Replies (3)

more options

Hi

Are these shortcuts that were on the Android home screen or the Firefox for Android homescreen?

more options

When in firefox browser, I click on the 3 dots menu and click add to homescreen. This saves the website as a sketchbook to my homescreen. All are gone.

more options

Hi

I am very sorry, but it will not be possible to recover them.

What you are reporting is very rare, were you updating from version 102 to 102?