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Thunderbird Not updating error

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  • Last reply by prv.hg

prv.hg
prv.hg
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Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install.

I though I had solved it but....

Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel.

I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install. I though I had solved it but.... Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel. I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

Modified by Wayne Mery

Chosen solution

If you use Avast, try the suggestion at https://support.mozilla.org/en-US/questions/1384853#answer-1525849

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All Replies (2)

Wayne Mery
Wayne Mery
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Chosen Solution

If you use Avast, try the suggestion at https://support.mozilla.org/en-US/questions/1384853#answer-1525849

prv.hg
prv.hg Question owner
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Thank You. I had not considered Avast was 'getting in the way'. Followed the link to add an Exclusion and by the time I had got back to Thunderbird it had updated itself. Excellent.