We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmark

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

fenriquez88
fenriquez88
more options

My bookmarks does not show the icons of the bookmarked items. It just show a generic icon like a globe. On my other PC it shows the icon of the companies bookmarked. For example the Citibank, it shows the Icon of the Citibank, or Kaiser Permanente, it shows the icon of Kaiser. How do I set my Firefox to do the same?

My bookmarks does not show the icons of the bookmarked items. It just show a generic icon like a globe. On my other PC it shows the icon of the companies bookmarked. For example the Citibank, it shows the Icon of the Citibank, or Kaiser Permanente, it shows the icon of Kaiser. How do I set my Firefox to do the same?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Normally, Firefox will capture the icon when you visit the site. Does that work if you use the bookmark?

(Unfortunately, the icons themselves do not Sync, they have to be captured on each Firefox installations individually.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

this could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).