Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google is throwing up problems

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by bevdwire

more options

I have used Firefox for years as my main browser and have my gmail on both iPad and iPhone come up without having to sign in each time. Now on my iPad, Google gives me a message that my browser may be insecure and I have to sign in each time which is highly inconvenient and irritating. Each time, Google asks to switch my browser to Chrome. Can you tell me what is going on? Thanks -

I have used Firefox for years as my main browser and have my gmail on both iPad and iPhone come up without having to sign in each time. Now on my iPad, Google gives me a message that my browser may be insecure and I have to sign in each time which is highly inconvenient and irritating. Each time, Google asks to switch my browser to Chrome. Can you tell me what is going on? Thanks -

All Replies (3)

more options

When you log in to your Google account or log in to games and third-party apps, you will encounter the prompt "This browser or app may not be safe. Please try to use another browser. If you use a trusted browser, you can try to log in again." The problem of. The prompt has clearly pointed out that the cause of this failure is the problem of the browser or the game authorized to log in. Therefore, this failure has nothing to do with the Google account.


Google email login, Gmail email login, Google browser is insecure


Specific causes and solutions:


① This problem occurs when you log in to the Google account through a browser. The main reason is that the user agent and IP address of the browser in the current login environment are considered insecure by Google.


Google email login, Gmail email login, Google browser is insecure


Solution: Very good. Just change a browser or clear the cache of the original browser and log in again. It is recommended to switch an lP.



② This problem occurs when you log in to a game or a third-party application. The reason is: except for ① above. It may be the problem of built-in browsing. Most games are browser with built-in FireFox as login window. FireFox with Gecko kernel has a higher failure rate than other browsers after testing.


Solution: Try to close the browser and switch to an lp to restart the game and log in again. If it still appears, please go to myaccount. google Com/permissions This website uses a browser to log in to your Google account and check whether the third-party authorization switch is turned on.

Google email login, Gmail email login, Google browser is insecure



Secondly, check whether the changed account has any record of blocked login. Click "View Activity Record" - just confirm.

If it is still the same, please send a private message, thank you

more options

Sorry My English is bad :(

more options

This is not my forte but I cannot even log into Google- I get message that I do not have access to that page - error - that’s all we know ( their words). I’m in on my iPhone but the problem is on my iPad.