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Mozilla Firefox keep crashing when i browse Twitter

  • 5 replies
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  • 10 views
  • Last reply by Raja

Raja
Raja
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Hi i am a big fan of Mozilla Firefox. For the past few months when ever i try to browse Twitter social media.Its keep crashing .Saying Display Driver Stopped Responding and Has recovered.Display Driver NVIDIA Windows Kernel mode Driver, version 391.35 stopped responding and successfully recovered .Error .I had to use task manager to stop the crashed Firefox.Its happening frequently. Please help me sort out the issue.But its working good when i try it on the troubleshoot mode from help.

Also i attached the error message

Hi i am a big fan of Mozilla Firefox. For the past few months when ever i try to browse Twitter social media.Its keep crashing .Saying '''Display Driver Stopped Responding and Has recovered.Display Driver NVIDIA Windows Kernel mode Driver, version 391.35 stopped responding and successfully recovered .'''Error .I had to use task manager to stop the crashed Firefox.Its happening frequently. Please help me sort out the issue.But its working good when i try it on the '''troubleshoot mode''' from help. Also i attached the error message
Attached screenshots

All Replies (5)

Raja
Raja Question owner
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This is my system configuration. Thank you !!

Paul
Paul
  • Top 25 Contributor
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Raja
Raja Question owner
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As per your information. Here the latest crash report starting with - bp

bp-9929c674-e1b4-426d-8db8-892de0221026 10/26/2022, 1:47 PM View

techguy150
techguy150
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Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Regards, James

Raja
Raja Question owner
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techguy150 said
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. Regards, James

Thank you.How to do it ?