This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is automatically updating even when I tell it not to!

  • 1 reply
  • 0 have this problem
  • 13 views
  • Last reply by MartyJames

more options

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them".

So I sometimes get a message when I launch Firefox saying "Update available. Download the latest version of Firefox." and I click "Dismiss"

Today, I launched Firefox (v107.0), got this update message, and clicked "Dismiss". However, when I go to About Firefox, it says "Firefox is being updated by another instance".

Why is Firefox ignoring my preference?

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: ''"Check for updates but let you choose to install them"''. So I sometimes get a message when I launch Firefox saying "Update available. Download the latest version of Firefox." and I click "Dismiss" Today, I launched Firefox (v107.0), got this update message, and clicked "Dismiss". However, when I go to About Firefox, it says "Firefox is being updated by another instance". Why is Firefox ignoring my preference?

All Replies (1)

more options

Now, when I launch Firefox, the About screen says "Firefox is being updated by another instance". I have never accepted the latest update and automatic updates are off.

Why is this?