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The Insert command has disappeared from the Menu bar

  • 3 replies
  • 0 have this problem
  • 16 views
  • Last reply by CraigMel

CraigMel
CraigMel
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The Insert command has disappeared from the Menu bar. Additionally the keyboard shortcut CTRL+K which is supposed to allow a link to be inserted does nothing so these two things appear to be linked. I have tried customising tool bars but "Insert" is not in the list of available commands. Any ideas?

The Insert command has disappeared from the Menu bar. Additionally the keyboard shortcut CTRL+K which is supposed to allow a link to be inserted does nothing so these two things appear to be linked. I have tried customising tool bars but "Insert" is not in the list of available commands. Any ideas?

Chosen solution

Go to tools>accountsettings and for that account, click 'composition&addressing and put a tick mark to select compose in HTML. That is why you are not seeing HTML options .

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All Replies (3)

david
david
  • Top 10 Contributor
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Chosen Solution

Go to tools>accountsettings and for that account, click 'composition&addressing and put a tick mark to select compose in HTML. That is why you are not seeing HTML options .

CraigMel
CraigMel Question owner
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Thank you for your response but this didn't solve the problem. After changing to HTML composing there are a few more toolbars but "Insert" is still not an option in any of them nor in the customise tool bars list of commands. I also rebootedg both TB and the PC to see if this changed matters but it didn't. See attached screenshots.

CraigMel
CraigMel Question owner
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Apologies, I have found it. Was looking on the wrong menu.