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Message Reply not saved in Sent folder

  • 4 replies
  • 0 have this problem
  • 6 views
  • Last reply by FH040

FH040
FH040
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I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. 

When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages.

I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail.

I tried researching the issue but could not find anything that would pertain to this problem.

I would appreciate any technical support you can provide.

Thank you.

I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages. I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail. I tried researching the issue but could not find anything that would pertain to this problem. I would appreciate any technical support you can provide. Thank you.

Modified by FH040

Chosen solution

Deleting all of the files in the Sent folder appears to have fixed the problem.

Read this answer in context 👍 0

All Replies (4)

david
david
  • Top 10 Contributor
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Just a possibility: check the copies&folder setting to see if you have the box ticked to save replies in other than the sent folder.

FH040
FH040 Question owner
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Thanks for your prompt reply. 

No, that box remains unchecked.

Could it be a profile issue?

FH040
FH040 Question owner
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When I send a message reply the number of items in the Sent folder is incremented by one but there is no new entry in that folder.

FH040
FH040 Question owner
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Chosen Solution

Deleting all of the files in the Sent folder appears to have fixed the problem.