This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Buttons for Importing/Removing Certificates missing

  • 3 replies
  • 0 have this problem
  • 10 views
  • Last reply by morlop

morlop
morlop
more options

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates.

In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates? 

 Thanks for your support!,

 Vic
Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates. In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates? Thanks for your support!, Vic

Chosen solution

The mistery is solved! If I scroll downwards a lot in that screen, the missing buttons appear. Therefore, there some kind of bug in the layout of the buttons for that window (at least in Windows). 

 Best,

 Vic
Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

You can try to zoom out the page or maximize the window or use full screen mode to see if that make those buttons reappear.

morlop
morlop Question owner
more options

Thanks for your quick answer! Please, find attached an screenshot. All private data are hidden, I guess they are not required. I set the language to English to make it easier (nothing changed neither after switching to English). I have the very same version of Firefox in a Mac, and in that computer the buttons are shown. By the way, I forgot reporting the problem happens in Windows 10. 

Vic
morlop
morlop Question owner
more options

Chosen Solution

The mistery is solved! If I scroll downwards a lot in that screen, the missing buttons appear. Therefore, there some kind of bug in the layout of the buttons for that window (at least in Windows). 

 Best,

 Vic