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I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

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  • Last reply by Matt

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I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

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Using the tools>import is safer. Thunderbird needs to know the exact name of the profile and it's likely not the same as the one thunderbird is wanting to see -- unless you copied the thunderbird profile intact from old PC.

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Thank You david. It was, indeed, "tricky" trying to get the files from the "backup drive" into the Profiles folder. Apparently, something changed during the copy/paste routine that the newly downloaded TB file did NOT like. Tahnks Again for all your helpful posts herein. They have been quite helpful during this "trying" experience.

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Note you will loose ALL passwords using import. (I just learned that myself even though the bug is a year old.)