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Cannot send out e-mail or receive.

  • 4 replies
  • 0 have this problem
  • 7 views
  • Last reply by david

singndans4joy
singndans4joy
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Haven't gotten any mail for 6 days, and getting this pop-up when I try to send mail. What does this pop-up mean?

An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout009.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.

I will read your response through my husband's account, or you can reach me at [removed phone# from public forum]

Haven't gotten any mail for 6 days, and getting this pop-up when I try to send mail. What does this pop-up mean? An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout009.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220. I will read your response through my husband's account, or you can reach me at [removed phone# from public forum]

Modified by James

Chosen solution

An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout008.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.

Read this answer in context 👍 0

All Replies (4)

david
david
  • Top 10 Contributor
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Have you linked to the error page? Please do. It explains that your IP address is blocked and offers suggestions to fix it.

singndans4joy
singndans4joy Question owner
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The message I received is below. I could not go to the error page because it is not a hyper-link. Everything else I tried to get there did not work. Do you have a suggestion? Thank you! Wendy

singndans4joy
singndans4joy Question owner
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Chosen Solution

An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout008.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.

david
david
  • Top 10 Contributor
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This is the URL: copy all of it, including the numbers, to your browser. https://check.spamhaus.org/listed/?searchterm=172.59.24.255 

  it explains your issue.