This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

2-step verification with OTP not working

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by Paul

abhishek3494
abhishek3494
more options

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

abhishek3494
abhishek3494 Question owner
more options

Hello, 

        This problem was occuring a month ago after updates... Latest updates have solved it... Now, I can login with 2-Step-Verif. with OTP...
Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Thank you for letting us know.