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Cannot save custom colors

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Toad-Hall

eberger5
eberger5
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I believe this is a bug, but could be user error. I click the text color icon which opens the Text Color box. The last-picked color is always there and saved. But if I Choose a Color and then select one and save it to Custom Colors it only saves for the session I am in. If I close TBird and restart it the custom colors have all returned to Black. I also notice that on the Color Box that shows Basic colors on the left and the multicolor square on the right, that the Add to Custom Colors box is functional (but as I said above only saves for that session), but the Define Custom Colors box is greyed out.

I am wondering if this is a bug or something wrong with my installation. I am using TBird 102.10.1 in the latest version of Win 10.

Thank you.

I believe this is a bug, but could be user error. I click the text color icon which opens the Text Color box. The last-picked color is always there and saved. But if I Choose a Color and then select one and save it to Custom Colors it only saves for the session I am in. If I close TBird and restart it the custom colors have all returned to Black. I also notice that on the Color Box that shows Basic colors on the left and the multicolor square on the right, that the Add to Custom Colors box is functional (but as I said above only saves for that session), but the Define Custom Colors box is greyed out. I am wondering if this is a bug or something wrong with my installation. I am using TBird 102.10.1 in the latest version of Win 10. Thank you.

Chosen solution

It's Windows OS feature. It's rather confusing because it's not a button. It is information saying to define custom colours look on the right and has the the >> chevrons on the end meaning it's pointing to where you set the colours. It had me, you and probably thousands of people wondering why the button was disabled when really it was just text displaying information.

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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The Windows OS colour palette never saves its set of user defined colours beyond the session. eg: open 'Paint' and you can create user defined colours but it will not remember after you close session. So basically, it's not a bug and it's not an installation fault. Thunderbird uses the default colour palette provided by Windows OS which by default does not provide what you or I would like.

If however you are using the prepaid programs MS Word, Excel then it's possible to save a set of preselected colours as a design colour set which you can reselect, but only in those programs.

eberger5
eberger5 Question owner
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Thank you for the explanation. One remaining question. Since you can't define custom colors why include that box on the color palette option? It is grayed out. Is that also just a Windows OS "feature."

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

It's Windows OS feature. It's rather confusing because it's not a button. It is information saying to define custom colours look on the right and has the the >> chevrons on the end meaning it's pointing to where you set the colours. It had me, you and probably thousands of people wondering why the button was disabled when really it was just text displaying information.