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Keep getting error response when trying to sign in to my on line bank account

mwickings
mwickings
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I have always been able to sign in to my Halifax Bank on line account using a stored bookmark. However since the last system update, every time I try to log in I get an error response.... Sorry, we've had to sign you out [Error: 1007 ID: 18.653a5b68.1684056876.8f1ccef]

I have contacted the bank and they say that it is an error from my Firefox Browser, that many other users are reporting.

I can access my account via Chrome. Can you advise me of the solution so that I can access my account via Firefox.

Thank you

I have always been able to sign in to my Halifax Bank on line account using a stored bookmark. However since the last system update, every time I try to log in I get an error response.... Sorry, we've had to sign you out [Error: 1007 ID: 18.653a5b68.1684056876.8f1ccef] I have contacted the bank and they say that it is an error from my Firefox Browser, that many other users are reporting. I can access my account via Chrome. Can you advise me of the solution so that I can access my account via Firefox. Thank you

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Could be that you bookmarked a page that includes POST data that is no longer valid. Bookmarking such a page is usually not a good idea.

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

lazizakhmedov1014
lazizakhmedov1014
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maybe your bank doesn't support fire fox browser