This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

subtitles out of sync in streaming services

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by dmbaber

dmbaber
dmbaber
more options

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome.

Thanks.

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome. Thanks.

Chosen solution

Fixed. Disabling trackers and ad blocker extensions made the subtitles go back in sync with the dialogs right away.

Thanks.

Read this answer in context 👍 1

All Replies (1)

dmbaber
dmbaber Question owner
more options

Chosen Solution

Fixed. Disabling trackers and ad blocker extensions made the subtitles go back in sync with the dialogs right away.

Thanks.