Saving passwords
I cannot get Thunderbird to store my email passwords. I just upgraded to 102.12.0 (64 bit) on a new Win 11 machine, from 59.9.1 (32 bit) on an old Win Vista machine. I transferred my profiles, and neither Thunderbird or Firefox are saving entered passwords. I am getting the prompts asking if I want to save, and am responding yes. I have McAfee LiveSafe, V. 1.10.231, RelN 16.0 R110, Afid 977
All Replies (3)
You might try disabling your antivirus and rechecking. There might also be settings in it to allow emails.
I tuned off Real time scanning (for 45 minutes, closed t'bird, restarted t'bird, no change. I had to reenter my email password more than 8 times. I never had this problem with either of the previous versions.
Help > More TRoubleshooting Information Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder'
A new window opens shwoing the contents of your profile name folder. Exit Thunderbird now - this is important.
Scroll down, locate and delete the following files if you see them.
- cert8.db (old unused)
- key3.db (old unused)
- pkcs11.txt - this file is probably the cause of the problem
- signons.sqlite (old unused)
- signons.txt (old unused)
Start Thunderbird a new pkcs11.txt should get created in the profile.