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Firefox and Thunderbird cannot start by all means

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  • Last reply by hi210

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Your Firefox profile cannot be loaded. It may be missing or inaccessible

on debian 12 linux

I tried `firefox` `firefox-esr` `thunderbird``firefox -P`. I also deleted `~/.mozilla`, `firefox -p presaved-profile-dir` stay the same.

the `firefox binary` and the `profile dir` are all useful because I saved them to zip file and use them every day. So is there any other dir besides the 2 dir which fails the startup? even thunderbird fail with the same reason.

Help please, thanks!

''Your Firefox profile cannot be loaded. It may be missing or inaccessible'' on debian 12 linux I tried `firefox` `firefox-esr` `thunderbird``firefox -P`. I also deleted `~/.mozilla`, `firefox -p presaved-profile-dir` stay the same. the `firefox binary` and the `profile dir` are all useful because I saved them to zip file and use them every day. So is there any other dir besides the 2 dir which fails the startup? even thunderbird fail with the same reason. Help please, thanks!

All Replies (5)

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sometimes error:

console.error: (new UnknownError("IndexedDB: main/url-classifier-skip-urls getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code.", "resource://services-settings/IDBHelpers.jsm", 18)) , ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory.

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Terry said

This may help. https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I followed the steps in it, no lucky. I also searched all the related topics on the net, believe or not, this is a issue not recorded on the internet yet.

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How do you restore the saved profile ? Note that some files in the profile contain absolute paths and may only work with the original profile name (default-release.xxxxxxxx). A profile also needs to be registered in profiles.ini, so you need a matching profiles.ini or edit this file.

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cor-el said

How do you restore the saved profile ? Note that some files in the profile contain absolute paths and may only work with the original profile name (default-release.xxxxxxxx). A profile also needs to be registered in profiles.ini, so you need a matching profiles.ini or edit this file.

I created a new profile in the specified directory. after install some addon and config tweak. I packed it. I unpack it to the same directory every time I use. This method works across machines.

The issue happened after a hard rebooting a freeze on Linux.

After a lot of tries, I now also deleted the ~/.mozilla , not changed anything. (anyway to recovery it?)