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My incoming emails have been blocked after updating

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  • Last reply by Wayne Mery

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Ever since the new Thunderbird program was automatically installed I am not receiving emails? This is critical for me . Can you fix this problem? If not can you cancel this new program for me and reinstall the old Thunderbird program? I contribute $10 aeach month to Thunderbird because the older program worked so well for me. If you can't fix my problem I will have to find another provider and cancel my monthly contribution. Joe Moran

Ever since the new Thunderbird program was automatically installed I am not receiving emails? This is critical for me . Can you fix this problem? If not can you cancel this new program for me and reinstall the old Thunderbird program? I contribute $10 aeach month to Thunderbird because the older program worked so well for me. If you can't fix my problem I will have to find another provider and cancel my monthly contribution. Joe Moran

Modified by Wayne Mery

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What is your version number listed in Help > Troubleshooting Information ?