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Thunderbird does not send emails from my @me.com (apple) account.

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by renemb

renemb
renemb
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Hello,

I have installed the latest version of Thunderbird and set up my email account "@me.com" I can download emails and syncing works well, but I cannot send emails from Thunderbird. I have read various forums and tried numerous tips and suggestions to solve the problem but none of them work for me. Please see the attached picture of the error message I get. I have Thunderbird Version 115.2.3 (64-bit) on Windows 10 Enterprise 10.0.19045 I appreciate your help on fixing this issue since I really want to use Thunderbird, but without the ability to send email it is unfortunately not an option for me.

Many thanks in advance, René

Hello, I have installed the latest version of Thunderbird and set up my email account "@me.com" I can download emails and syncing works well, but I cannot send emails from Thunderbird. I have read various forums and tried numerous tips and suggestions to solve the problem but none of them work for me. Please see the attached picture of the error message I get. I have Thunderbird Version 115.2.3 (64-bit) on Windows 10 Enterprise 10.0.19045 I appreciate your help on fixing this issue since I really want to use Thunderbird, but without the ability to send email it is unfortunately not an option for me. Many thanks in advance, René
Attached screenshots

Modified by renemb

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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SMTP settings:

  • SMTP Server name: smtp.mail.me.com
  • Port: 587
  • Connection Security: STARTTLS
  • Authentication Method: Normal Password (use this setting but enter app specific password)
  • Username: Type your full email address

Password: Logon to your webmail account - switch on 2FA and create an app specific password to use in Thunderbird. I believe the normal password will no allow access to smtp server.

Then update the stored password in Thunderbird.

  • Settings > Privacy & Security
  • Passwords section
  • Click on 'Saved Passwords'
  • Click on 'Show Passwords'
  • Right clickon relevant lines and select 'Edit Password'
  • Remove the normal password completely and then enter the app specific password
  • Click 'Close'

More info: https://support.apple.com/en-gb/102525

renemb
renemb Question owner
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Hello and thank you for the reply. I have followed the suggestions and modified my settings accordingly, but his does not seem to solve the issue. I still get a message error and emails do not send from Thunderbird.