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Printing E mails from Thunderbird

  • 4 replies
  • 11 have this problem
  • 8 views
  • Last reply by Ken Harvey

Ken Harvey
Ken Harvey
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When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Does it work better after clearing TB print settings? Help/Troubleshooting Info, bottom of page.

Ken Harvey
Ken Harvey Question owner
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Hi, Clearing the print settings did not seem to change the situation

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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If there is a reproducible print issue using the newest 115.3.0, please file a bug report with a testcase email attached to the bug report. Thanks.

Ken Harvey
Ken Harvey Question owner
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Hi The spooler seems to stop randomly. Even with the same e mail sometimes it will print and sometimes it won't. I am sorry that I can't send a specific example which always fails. Is it possible that there is a setting somewhere in Thunderbird which is causing my problem. Microsoft support have done many checks over the last 2 weeks and are convinced that Thunderbird is somehow causing the print spooler to stop.