This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost current profile data

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Wayne Mery

more options

I did a dumb thing. I transferred my TB (v 115.3.1 64) Profiles folder to OneDrive because I couldn't find a way to automatically back it up. However I wasn't able to make TB work so I transferred it back into Appdata\Roaming\Thunderbird. Now when I open TB, it has an old folder structure and emails up to 2020 but nothing beyond in any folder. The default profile is big, 25 GB or so. The setup is fine as it connects to my ISP and downloads current emails and those stored on the server. How can I recover the recent profile?

I did a dumb thing. I transferred my TB (v 115.3.1 64) Profiles folder to OneDrive because I couldn't find a way to automatically back it up. However I wasn't able to make TB work so I transferred it back into Appdata\Roaming\Thunderbird. Now when I open TB, it has an old folder structure and emails up to 2020 but nothing beyond in any folder. The default profile is big, 25 GB or so. The setup is fine as it connects to my ISP and downloads current emails and those stored on the server. How can I recover the recent profile?

All Replies (1)

more options

Moving to and using virtual drives is a very bad idea.

If you are using imap accounts I don't see any reason why your folder structure and mails listed would not be correct.