Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Thunderbird won't download my emails. Last download was on December 3.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Wayne Mery

franklaw@iowatelecom.net
franklaw@iowatelecom.net
more options

My Thunderbird won't download my emails. Last download was on December 3.

My Thunderbird won't download my emails. Last download was on December 3.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

ok.... as we on the forum know exactly what you tell us, I think perhaps you need to share some information about what mail provider, what operating system and the error messages you see when you attempt to get mail (verbatim on the error messages)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Frank, such issues tend to be cause by ISP or antivirus. See also https://support.mozilla.org/en-US/kb/cannot-receive-messages

DId you solve it?