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Unable to setup Gmail account in Thunderbird 115.6.0

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  • Last reply by Matt

Ronald
Ronald
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First-time setup of Thunderbird on Ubuntu isn't working. I've attached the configuration (email address removed).

Email address and password are correct (I can login to the account on the browser).

Error Message: Unable to login at server. Probably wrong configuration, username or password.

Have attempted to change general.useragent.compatMode.firefox to true in Config Manager, issue persists.

There are no saved passwords in Thunderbird and I have not set up any other emails on Thunderbird.

Thunderbird version 115.6.0 Ubuntu version 22.04.3 LTS

First-time setup of Thunderbird on Ubuntu isn't working. I've attached the configuration (email address removed). Email address and password are correct (I can login to the account on the browser). Error Message: Unable to login at server. Probably wrong configuration, username or password. Have attempted to change general.useragent.compatMode.firefox to true in Config Manager, issue persists. There are no saved passwords in Thunderbird and I have not set up any other emails on Thunderbird. Thunderbird version 115.6.0 Ubuntu version 22.04.3 LTS
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All Replies (3)

Ben Bonacci
Ben Bonacci
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Did Google's OAuth window open before the error message appeared?

Ronald
Ronald Question owner
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Ben Bonacci said
Did Google's OAuth window open before the error message appeared?

I did not see the OAuth window appear.

Modified by Ronald

Matt
Matt
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You might want to check your distribution has not disabled cookies in Thunderbird. It is something distributions sometimes do for ideological reasons, but it does have downsides. Like basically disabling oauth.

This article contains a lot of good information on Google oauth issues. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

There is also this generic Thunderbird and gmail article which has links to known bugs at the bottom. https://support.mozilla.org/en-US/kb/thunderbird-and-gmail