This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot install addons with Thunderbird 115 on Linux

  • 3 replies
  • 0 have this problem
  • 10 views
  • Last reply by tim279

tim279
tim279
more options

I am attempting to install add-ons via the Thunderbird Add-Ons Manager. When I click "Add to Thunderbird", a window pops up requesting that I confirm the install. I click on the blue "Add" button, but nothing happens. The extension isn't installed and the confirmation window doesn't go away. I also tried to install from downloaded XPI files but the same issue occurred. This happened with several add-ons so far including the following:

I attempted to follow the following support articles:

I don't think the issue is due to an add-on incompatibility, but I'm not sure as I don't see any errors.

I am attempting to install add-ons via the Thunderbird Add-Ons Manager. When I click "Add to Thunderbird", a window pops up requesting that I confirm the install. I click on the blue "Add" button, but nothing happens. The extension isn't installed and the confirmation window doesn't go away. I also tried to install from downloaded XPI files but the same issue occurred. This happened with several add-ons so far including the following: * [https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/?src=cb-dl-users Thunderbird Conversations] * [https://addons.thunderbird.net/en-US/thunderbird/addon/cardbook/?src=cb-dl-users CardBook] I attempted to follow the following support articles: * [[Troubleshoot Mode Thunderbird]] * [[Unable to install add-ons (extensions or themes) in Thunderbird]] I don't think the issue is due to an add-on incompatibility, but I'm not sure as I don't see any errors.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am sure I saw a bug report of this as a Linux only bug, but I can't find it now.

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://bugzilla.mozilla.org/show_bug.cgi?id=1829370 and comment 14.

tim279
tim279 Question owner
more options

Thanks for the link! I will keep an eye on this bug. Unfortunately comment #14 didn't help. I think I would need a bit more hand-holding for it to be useful. I set extensions.startupScanScopes to 5 in the config editor, copied the xpi extension files to ~/.thunderbird directory, and restarted thunderbird. I got no prompt to install the extensions. Then I tried unzipping the xpi files, and restarting thunderbird. Still when I checked the hamburger menu in the upper right, I didn't see any indication that I could install the extensions I copied over. I could be doing something wrong.