This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blank email

  • 1 reply
  • 5 have this problem
  • 10 views
  • Last reply by christ1

more options

Once I have read an email and go back a couple days later open the email there is nothing there totally blank. No email address, no subject and no content. It is listed in the inbox. Where did it go and how do I get it back?

'''Once I have read an email and go back a couple days later open the email there is nothing there totally blank. No email address, no subject and no content. It is listed in the inbox. Where did it go and how do I get it back?'''

All Replies (1)

more options

Are you accumulating messages in Inbox?

What is your anti-virus software?

As a test, you can try to copy such a message from the troubled folder to a different folder. When you open the copied message in the different folder, do you see the message content?