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Sync issues between apple iPhone mail app and thunderbird on computer

  • 4 replies
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  • Last reply by ds218

ds218
ds218
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A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

A few months ago If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes. The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds. However now if I do the same on my iPhone The changes do not show up at all. BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone. Is there a reason for this?

All Replies (4)

david
david
  • Top 10 Contributor
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It appears that somehow one of the devices changed from IMAP to POP. Should be easy to check each.

ds218
ds218 Question owner
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david said
It appears that somehow one of the devices changed from IMAP to POP. Should be easy to check each.

Hi david -- i have checked in thunderbird account settings --- server settings and the account is IMAP. Likewise on my apple phone if i go to the mail feature in settings ---click on the account --- under incoming settings it also says IMAP with the same server port.

Thunderbird setting for security is OAuth2.

is there anyway of fixing the bug.

david
david
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I doubt there is a bug, as thousands use iphone and thunderbird for accounts and are not experiencing your issue. Somewhere there is a setting, possibly even in Gmail, causing this. It may be that the setting on deleting or moving to trash is causing the mismatch that you see.

ds218
ds218 Question owner
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thanks david --- what would you recommend to check and I can have a look into that.

a few months ago it was completely fine. not sure why it started to happen.