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can't use firefox since my update today

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  • Last reply by Kiki

jrminkin
jrminkin
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Got the following Error message today after update downloaded. "Error:Platform version '129.0.1 is not compatible with minVersion >= 129.0 maxVersion <= 129.0

Got the following Error message today after update downloaded. "Error:Platform version '129.0.1 is not compatible with minVersion >= 129.0 maxVersion <= 129.0

All Replies (1)

Kiki
Kiki
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Hi jrminkin,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You don't need Google Play on PC and you shouldn't lose any data if you download the full installer from our official source.

So sorry for taking a long time to get back here with an actual resolution. 🙏

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