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can't sign-in to social security site

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This worked previously, but now I can't login to the ssa.gov site. I am using desktop firefox 130.0 (64-bit) on windows. Using login.gov to authenticate I get the OTP text and enter it, login.gov accepts but does not redirect to the social security site. Firefox just refreshes the login.gov page. I tried this on chrome and it works fine. Image of login.gov page attached.

This worked previously, but now I can't login to the ssa.gov site. I am using desktop firefox 130.0 (64-bit) on windows. Using login.gov to authenticate I get the OTP text and enter it, login.gov accepts but does not redirect to the social security site. Firefox just refreshes the login.gov page. I tried this on chrome and it works fine. Image of login.gov page attached.
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