Firefox Community Forum

I’m the webmaster for three sites and have been for years. Never had any trouble logging in to my sites until last Thursday.

Suddenly, when using Firefox to login, I got the message “incorrect email or password”

I tried changing my password via the normal route. When I clicked the “can’t log in” button, it buffered for a while and then a box came up saying “an error occurred while attempting to send recovery instructions.”

I also tried clearing my cache and rebooting. Nothing changed.

I just tried to login to another site I use frequently. Same thing happened.

But they all work just fine if I login through Chrome.

Any thoughts on what to do?

On my first sign-in attempt I get a message indicating my computer cannot connect to the server. I am asked to wait 15 minutes and sign in again. As long as I wait 15 minutes or more, the second sign-in attempt is successful. What is going on here? What do I need to do to be able to connect on my first sign-on attempt?

I can log in to my BT emails using Firefox, & they appear on the screen, but are 'greyed out' & I can't read them or do anything with them. To read them, I have to use Microsoft Edge as my browser.

Hello,

I have done some looking into this issue, what I have found is it is a cookies and cache issue. However I have added youtube.com to the exceptions list for each cookies setting mentioned but yet every time I load youtube on a fresh mozilla instance it makes me send a verification to youtube on my phone, then loads a oops sorry we cant load this page with a youtube search bar on it. I can't figure out how to keep my sign in on youtube, and having to send a verification link to my cellphone every single time is getting tiresome. Any help would be appreciated thanks.

Grim.

I cannot sign into AA.com (https://www.aa.com/loyalty/login) on Firefox. Having to use MS Edge to access site. Have reported this via several "broken site" reports but to date, it's still not working.

This worked previously, but now I can't login to the ssa.gov site. I am using desktop firefox 130.0 (64-bit) on windows. Using login.gov to authenticate I get the OTP text and enter it, login.gov accepts but does not redirect to the social security site. Firefox just refreshes the login.gov page. I tried this on chrome and it works fine. Image of login.gov page attached.

It seems like when ever I make a mistake signing in to facebook firefox lists that mistake as a sign in or it mines other emails from other activity. How can i get rid of all of the other user ids from my sign in? BTW I am not very savvy with computers