Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't set a default app for opening attachment file type

  • 5 replies
  • 0 have this problem
  • Last reply by Jeff Kern

more options

I'm running Thunderbird 128.2.0esr (64-bit) on a Windows 11 PC. I can't find any way to associate a *.log file with notepad, even though this is the my windows default.

  • Other file types work fine
  • But Notepad isn't in the list when I double-click the file and I have to browse for it every time.
  • When setting the default for another file type, it said this could be changed in "Options". I have Settings, but not Options. Under Menu > Settings > General, it has "Files & Attachments". Under this there are 2 columns: Content Type and Action. The only thing listed is Portable Document Content (PDF) and no way to add anything.* Bulleted list item
I'm running Thunderbird 128.2.0esr (64-bit) on a Windows 11 PC. I can't find any way to associate a *.log file with notepad, even though this is the my windows default. * Other file types work fine * But Notepad isn't in the list when I double-click the file and I have to browse for it every time. * When setting the default for another file type, it said this could be changed in "Options". I have Settings, but not Options. Under Menu > Settings > General, it has "Files & Attachments". Under this there are 2 columns: Content Type and Action. The only thing listed is Portable Document Content (PDF) and no way to add anything.* Bulleted list item
Attached screenshots

Chosen solution

Thanks. openattachmentbyextension appears to be incompatible with version 118. But after understanding the risks, I don't think I want to use it anyway. I've solved the problem with the sender.

Read this answer in context 👍 0

All Replies (5)

more options

The problem is that the dialog in your first picture doesn't show the checkbox to have the setting stored in Files & Attachments, probably because the attachment is encoded as application/octet-stream. Try this: create a new file with your text editor and save it as sample.log with Save as type: All Files *.*, then send it to yourself as an attachment. When you open the attachment, you should see the dialog in the attached picture. Click the Open with drop-down to select the helper app (if it isn't the default), and check the 'Do this automatically...' box. Then see if log files you receive as attachments open automatically in your chosen app.

To make text attachments display inline, toggle mail.inline_attachments.text to true in Settings/General, Config. editor.

Helpful?

more options

Thanks for your reply. When I do as you say, the *.log file that I created opened automatically when I clicked it. So there was no dialog box for me to try the rest.

Helpful?

more options

Update: The problem was with how the file was encoded by the sender. Thunderbird properly interprets the file as a text file when this was solved. However it would have been nice if Thunderbird would have given me the ability to assign an app to that file extension.

Helpful?

more options

Helpful?

more options

Chosen Solution

Thanks. openattachmentbyextension appears to be incompatible with version 118. But after understanding the risks, I don't think I want to use it anyway. I've solved the problem with the sender.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.