This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Log-in with a certificate is not possible

more options

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

All Replies (2)

more options

Edit: The problem is that the page doesn`t react at all when you click on the button "Log-in with a certificate". At the point where the browser should actually select the certificate, it jumps back to the login screen and nothing happens. As an example I attach two screenshots - one from Edge (without this issue) and one from Firefox (where we observe this behavior).

Modified by desislava.ivanova

Helpful?

more options

Did it used to work?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.