This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Ubuntu package support is broken

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Matt

gchunt
gchunt
more options

On Ubuntu 24.04.1 LTS: The package system is broken Check if you are using third party repositories. If so disable them, since they are a common source of problems. [No: fresh snap install] Furthermore, run the following command in a Terminal: [sudo] apt-get install -f 

 Reading package lists... Done
 Building dependency tree... Done
 Reading state information... Done
 0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
 [seems fine]

Transaction failed: The package system is broken The following packages have unmet dependencies: thunderbird-locale-en: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed thunderbird-locale-en-us: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed [So I have an outdated version of the library. I don't know why. thunderbird was installed after upgrade from 24.04.1LTS with snap. How do I correct this? It seems not to affect thunderbird, but the OS update fails.]

On Ubuntu 24.04.1 LTS: The package system is broken Check if you are using third party repositories. If so disable them, since they are a common source of problems. [No: fresh snap install] Furthermore, run the following command in a Terminal: [sudo] apt-get install -f Reading package lists... Done Building dependency tree... Done Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded. [seems fine] Transaction failed: The package system is broken The following packages have unmet dependencies: thunderbird-locale-en: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed thunderbird-locale-en-us: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed [So I have an outdated version of the library. I don't know why. thunderbird was installed after upgrade from 24.04.1LTS with snap. How do I correct this? It seems not to affect thunderbird, but the OS update fails.]

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ubuntu has converted all applications to SNAP in their 24 release I think it is. This some sort of sand boxed application system and I have seen many issues raised by Ubuntu users and downstream distributions since this change.

Thunderbird offers a non snap installer for Linux, perhaps use it. https://www.thunderbird.net/en-US/thunderbird/all/

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.