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Cannot get emails to transfer from old computer to new computer

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  • 0 have this problem
  • Last reply by david

MARC & CINDY
MARC & CINDY
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Please help I am unable to get emails and account settings to transfer from old computer to new computer.

Please help I am unable to get emails and account settings to transfer from old computer to new computer.

All Replies (1)

david
david
  • Top 10 Contributor
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Please describe your problem and I will attempt to assist. I am enclosing normal steps for moving a default setup:

here is the info in brief steps:

  1. ensure thunderbird is not running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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