This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

  • 2 replies
  • 1 has this problem
  • Last reply by wheims

wheims
wheims
more options

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

All Replies (2)

geckofish52
geckofish52
more options

Hello,

I am experiencing the exact same issue on Android under the same circumstances.

I have:

  • Not yet attempted to log out or log back in
  • Re-enabled android service apps that I had disabled.

On Pixel 8 Pro with Android 15

Helpful?

wheims
wheims Question owner
more options

Hello,

in the meanwhile I found the related settings. As I'm from Germany I found it under:

Einstellungen / Account auswählen / Kontoeinstellungen / E-mails abrufen / Beim Löschen von Nachrichten / Auch auf Server löschen

In English I hope it will be like following: Settings / Select account (do it for each account) / Account settings / Retrieve emails / When deleting messages / Also delete on server

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.