This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why firefox has removed all my passwords and now not saving them when i am trying to save them afresh! It is compelling me to lookout for other options, on a serious note.

  • 2 replies
  • 3 have this problem
  • 31 views
  • Last reply by Morbus

more options

OS: Ubuntu 9.10, Firefox: 3.5.9. Suddenly, all my saved passwords are lost and it is not storing any new passwords either. Although the save password button appear, but clickiing on it doesn't do ANYTHING. It is really frustrating.

OS: Ubuntu 9.10, Firefox: 3.5.9. Suddenly, all my saved passwords are lost and it is not storing any new passwords either. Although the save password button appear, but clickiing on it doesn't do ANYTHING. It is really frustrating.

All Replies (2)

more options

Hi.

I don't know why Firefox erased your passwords, but you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

As for getting it to ask again, it has been reported that reinstalling Firefox will solve the issue.

more options

Yes, the problem was with Ubuntu Firefox Modification 0.8 plugin. Disabling them restores the password.

Thanks Morbus :)