Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Technical Details: The website does not support encryption for the page you are viewing. Information sent over the internet withour encryption can be seen by other people while it is in transit

  • 7 replies
  • 200 have this problem
  • 2 views
  • Last reply by cor-el

more options

Technical Details: The website does not support encryption for the page you are viewing. Information sent over the internet withour encryption can be seen by other people while it is in transit

This happened

Not sure how often

== started few days ago. previously never happened before.

Technical Details: The website does not support encryption for the page you are viewing. Information sent over the internet withour encryption can be seen by other people while it is in transit == This happened == Not sure how often == started few days ago. previously never happened before.

All Replies (7)

more options

You can ignore that pop-up (tooltip).

See How do I tell if my connection to a website is secure?

What kind of problem do you have? --- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

the problem is still not solved

more options

Can you tell us what problem that you have?

more options

I was loading a website, it then stated as below, it wasnt any of the problems stated below.

SERVER NOT FOUND

  1. Check the address for typing errors such as
   ww.example.com instead of
   www.example.com
  1. If you are unable to load any pages, check your computer's network
   connection.
  1. If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.

Thus i checked the Page Info, it states that:

Security Info on page: This website does not supply ownership information. Connection not Encrypted.

Technical Details: The website does not support encryption for the page you are viewing. Information sent over the internet withour encryption can be seen by other people while it is in transit

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

more options

http://kb.mozillazine.org/Firewalls

the website does not load. Error.

more options

Use the Google cache in case of problems accessing the MozillaZine KB http://www.google.com/search?hl=en&ie=UTF-8&q=cache:http://kb.mozillazine.org/Firewalls